Description
This course provides a comprehensive overview of effective communication strategies in health, social care, and children's and young people's settings. Students will learn the importance of clear and empathetic communication, as well as how to adapt their communication style to different individuals and situations. Through interactive exercises and case studies, participants will develop their listening, questioning, and non-verbal communication skills. By the end of the course, students will be equipped with the tools to build positive relationships, resolve conflicts, and promote a supportive environment for those in their care.
Skills covered:
Active Listening
Empathy
Non-verbal Communication
Adaptability
Careers in Introduction to communication in health, social care or children’s and young people’s settings
| Career Role |
Salary (£) |
Salary (€) |
Salary ($) |
| Healthcare Assistant |
18,000 |
20,700 |
23,000 |
| Social Worker |
30,000 |
34,500 |
38,000 |
| Childcare Worker |
20,000 |
23,000 |
25,500 |
Who should study Introduction to communication in health, social care or children’s and young people’s settings?
| Target Audience |
Percentage |
| Healthcare professionals |
40% |
| Social care workers |
30% |
| Childcare providers |
20% |
| Young people's support workers |
10% |
The course 'Introduction to communication in health, social care or children’s and young people’s settings' is designed for a diverse range of professionals working in these sectors. The target audience includes:
Healthcare professionals: This course is essential for doctors, nurses, therapists, and other healthcare providers who need to effectively communicate with patients, families, and colleagues in a healthcare setting.
Social care workers: Social workers, care assistants, and support workers in social care settings can benefit from this course to improve their communication skills when working with vulnerable individuals and families.
Childcare providers: Professionals working in childcare settings, such as nursery workers, early years educators, and childminders, can enhance their communication techniques to better support children's development and well-being.
Young people's support workers: Those working with young people in various capacities, such as youth workers, mentors, and counselors, can learn how to communicate effectively with adolescents and provide the necessary support in their personal and social development.
This course is suitable for individuals at different stages of their careers within the health, social care, and children's and young people's sectors, aiming to enhance their communication skills and improve outcomes for the individuals they work with.
Key facts about Introduction to communication in health, social care or children’s and young people’s settings
● This course provides an overview of communication in health, social care, and children's and young people's settings.
● Students will learn about the importance of effective communication in these settings.
● The course covers different communication methods and techniques used in healthcare and social care.
● Students will also explore the barriers to communication and how to overcome them.
● The course emphasizes the importance of confidentiality and professionalism in communication.
● Upon completion, students will have a better understanding of how to communicate effectively in various healthcare and social care settings.
Why is Introduction to communication in health, social care or children’s and young people’s settings course required?
Introduction to communication in health, social care or children’s and young people’s settings is a crucial course for individuals working in these fields. Effective communication is essential for providing high-quality care and support to patients, clients, and young people. This course covers various communication techniques, including verbal and non-verbal communication, active listening, and building rapport. By understanding the importance of communication in these settings, professionals can enhance their relationships with those they care for, leading to better outcomes and overall satisfaction.
Duration
The programme is available in 2 duration modes:
- 1 month (Fast-track mode)
- 2 months (Standard mode)
Entry Requirements- The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.
Course Content
1. Understanding the importance of effective communication in health and social care settings
2. Developing communication skills for working with children and young people
3. Barriers to effective communication and how to overcome them
4. Using communication techniques to build positive relationships with service users
5. Confidentiality and ethical considerations in communication
6. Communication strategies for dealing with challenging situations
7. The role of communication in promoting equality and diversity
8. Reflective practice and continuous improvement in communication skills.
Assessment
Assessment is via assignment submission
Fee Structure
The fee for the programme is as follows:
- 1 month (Fast-track mode) - Accelerated mode @ £149
- 2 months (Standard mode) - Standard mode @ £99
Accreditation
The programme is awarded by London School of Planning and Management
