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Professional Certificate in Active listening techniques

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Professional Certificate in Active listening techniques (66)

The Professional Certificate in Active Listening Techniques is a comprehensive course designed to enhance your communication skills and improve your ability to listen effectively. This course covers a range of techniques and strategies to help you become a better listener, including active listening, empathetic listening, and reflective listening. By completing this course, you will gain valuable skills that can be applied in various professional settings, such as business meetings, client consultations, and team collaborations. This certificate program is perfect for individuals looking to improve their communication skills and build stronger relationships with others.

Description

Enhance your communication skills with our Professional Certificate in Active Listening Techniques program. Learn how to truly listen, understand, and respond effectively in various professional settings. Develop the ability to build rapport, show empathy, and ask powerful questions to uncover deeper insights. Practice active listening through role-playing exercises and real-world scenarios. Gain the confidence to engage in meaningful conversations and create stronger connections with clients, colleagues, and stakeholders. Skills covered in Professional Certificate in Active Listening Techniques:
Empathy
Rapport Building
Powerful Questioning
Effective Communication

Careers in Professional Certificate in Active listening techniques

Career Role Salary (£) Salary (€) Salary ($)
Customer Service Representative 25,000 29,000 32,000
Therapist 35,000 40,000 45,000
Human Resources Manager 45,000 52,000 58,000

Who should study Professional Certificate in Active listening techniques?

Target Audience Percentage
Human Resource Professionals 30%
Managers and Team Leaders 25%
Customer Service Representatives 20%
Therapists and Counselors 15%
Sales Professionals 10%

Key facts about Professional Certificate in Active listening techniques

● The Professional Certificate in Active Listening Techniques is designed to enhance communication skills.
● Participants will learn how to effectively listen and understand verbal and non-verbal cues.
● The course covers various active listening techniques to improve relationships and resolve conflicts.
● Students will practice empathy, reflection, and paraphrasing to become better listeners.
● This certificate program is suitable for professionals in counseling, coaching, leadership, and customer service roles.

Why is Professional Certificate in Active listening techniques course required?

Enhance your communication skills and improve your relationships with the Professional Certificate in Active Listening Techniques. This course provides essential training in active listening, a crucial skill for professionals in various industries. By mastering active listening techniques, you can better understand your clients, colleagues, and stakeholders, leading to more effective communication and successful outcomes. Invest in your professional development today with this comprehensive certificate program.

Duration

The programme is available in 2 duration modes:

Course Content
    1. Introduction to Active Listening
    2. Importance of Active Listening in Communication
    3. Developing Listening Skills
    4. Nonverbal Communication in Active Listening
    5. Overcoming Barriers to Active Listening
    6. Empathy and Understanding in Active Listening
    7. Practicing Reflective Listening
    8. Building Trust through Active Listening
    9. Conflict Resolution through Active Listening
    10. Applying Active Listening Techniques in Professional Settings
Assessment

Assessment is via assignment submission

Fee Structure

The fee for the programme is as follows:

    • - Accelerated mode @
    • - Standard mode @

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Recognition & Partnership

HCS is a brand owned and operated by London School of Planning and Management. We offer full BTEC National level extended courses. Diploma in health & social care NVQ /QND

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