The programme is available in 2 duration modes:
- 6 months
- 9 months
100% online | Fully accredited | Self paced
Apply NowThis beginner-level course in communication in health and social care (Level 3) is designed to equip you with the essential skills needed to effectively communicate in a healthcare setting. Through a combination of theoretical knowledge and practical exercises, you will learn how to engage with patients, colleagues, and other healthcare professionals in a clear and empathetic manner. Topics covered include active listening, non-verbal communication, and overcoming communication barriers. By the end of this course, you will have the confidence and ability to communicate effectively in a variety of healthcare settings. Take the first step towards becoming a proficient communicator in the healthcare industry today!
Healthcare Assistant |
Care Coordinator |
Community Health Worker |
Patient Advocate |
Health Educator |
Social Worker |
Medical Interpreter |
This course is designed for individuals who are new to the field of health and social care and are looking to improve their communication skills. Whether you are a healthcare professional, social worker, or caregiver, effective communication is essential in providing quality care to patients and service users.
According to a study by the Health Foundation, poor communication in healthcare settings can lead to medical errors, patient dissatisfaction, and even adverse outcomes. In fact, research shows that communication breakdowns are a factor in 70% of serious healthcare incidents in the UK.
70% | of serious healthcare incidents in the UK are due to communication breakdowns |
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By enrolling in this course, you will learn how to effectively communicate with patients, colleagues, and other healthcare professionals. You will develop skills in active listening, empathy, and conflict resolution, which are crucial in building trust and fostering positive relationships in a healthcare setting.
Research from the Care Quality Commission (CQC) shows that good communication is a key indicator of high-quality care in health and social care services. Patients and service users are more likely to feel satisfied with their care when they feel listened to and understood by their healthcare providers.
90% | of patients report higher satisfaction with their care when communication is effective |
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Whether you are looking to enhance your career prospects or simply improve the care you provide, this course will equip you with the necessary communication skills to excel in the health and social care sector.
Sector | Expected Growth |
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Healthcare and Social Assistance | 15% |
The programme is available in 2 duration modes:
Online
Assessment is via assignment submission
The fee for the programme is as follows:
The programme offers following fee payment plans:
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I chose HCS for my studies in bachelors. Experienced and approachable faculty members, friendly administration and comphrehensive study materials is the asset of this institution. Thank you HCS for being a part of my life and for lifelong remembrance and good memories.
- StudentThe course content is relev/nt and/students I have enjoyed working on the assignments and being able to come up with practical solutions on my day to day routine.
- StudentStudying at HCS enriched my life. I can surely see that my future is totally reliant on the career for which I am grateful for choosing HCS to complete my masters in HRM.I thankful to the faculties and other staffs.
- StudentAmy has 2 kids and her husband is a working professional and raising the kids is her responsibility. She enrolled into the online MBA with HCS, the programme gave her the independence of pursuing the degree at her own pace and at the same time devote time to her family.
- StudentThe program is very effective and it provides students with the required practical skills to be able to tackle real life challenges in the work place. Ultimately these assignments have developed a confidence in me.
- StudentReally enjoyable course and I learnt a lot. I do like modules and I have developed my skills, and definitely creates links with the industry that I like to be in.
- StudentI can see the benefits of the programme which is reflected in my work performance.Studying online with HCS was really easy and time saving.
- StudentHCS is a brand owned and operated by London School of Planning and Management. We offer full BTEC National level extended courses. Diploma in health & social care NVQ /QND
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